ACS Software, Inc.

2463 208th Street #202

 Torrance, CA 90501


Ph: (310) 755-6040

Fx: (310) 755-6050





Tech Support Request Form



To request direct assistance from ACS Technical Support, please complete the form below.  This information will allow us to help you resolve the issue or answer your question in the most efficient manner possible. 

When you pick [Submit Form], your information will be automatically emailed to ACS Software Technical Support.

For more information about receiving support directly from ACS, and on how to purchase a Direct Support contract, go to ACS Direct Support Options on this Website.

Have you searched the Tech Support Articles?

There is a vast amount of information contained within the Tech Support Articles, which are based upon the experiences of AutoEDMS users, ACS Authorized Resellers, and ACS Software personnel.  It is very possible your problem is similar to one that has already been resolved and documented within an Article, which could provide quick resolution for your problem.  To search, go to

Have you looked through the online ACS Software Forums?

The ACS Software Forums are open forums on the Internet where AutoEDMS users and resellers discuss issues related to AutoEDMS operations, configuration, Form design, API (ACL) programming, and many other topics.  We recommend that you look through the topics in the ACS Software Forums for potential answers to your AutoEDMS question or issue before you submit a request for assistance.

TS Support Request Form

Please provide the following contact information:



City & State/Province


Work Phone


What is the AutoEDMS Version?  

What is the AutoEDMS Release (ex: r2, r2sr1)?  

You can use Help->About AutoEDMS to determine the version and release information. 

Please describe the issue or problem in the box below - if you cannot attach screen captures of error message(s), be sure to enter the complete text of the error message. BE SURE to state what action appears to be causing the error or problem.

Verification provide the answer to:    = 






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